Frequently Asked Questions

About Jackober.com

What services does Jackober.com offer?

Jackober.com specializes in WordPress development, optimization, and consulting services. We offer custom WordPress website development, performance optimization, security hardening, plugin customization, e-commerce implementation, theme development, and ongoing maintenance and support services. Our team has extensive experience across various WordPress implementations, from simple blogs to complex enterprise solutions.

Who is behind Jackober.com?

Jackober.com is run by a team of WordPress experts with years of experience in web development and SEO. Our professionals have backgrounds in WordPress core development, theme and plugin creation, e-commerce solutions, and digital marketing. We pride ourselves on staying current with the latest WordPress developments and best practices.

What types of clients does Jackober.com work with?

We work with a diverse range of clients including small businesses, bloggers, e-commerce stores, travel websites, educational institutions, non-profits, and large enterprises. Some of our client websites include JapanTravelDreams.com, ValorantInsights.com, and MSGlowUp.com. We tailor our approach to meet the specific needs of each client, regardless of size or industry.

Where is Jackober.com located?

Jackober.com is based in Wonogiri, Central Java, Indonesia, but we serve clients worldwide. Our remote work capabilities allow us to collaborate effectively with clients across different time zones and countries.

WordPress Services

What makes Jackober.com different from other WordPress developers?

Our key differentiators include:

Deep technical expertise combined with strategic business understanding
Focus on performance optimization and speed improvements
Security-first approach to all WordPress implementations
Comprehensive SEO integration in all our projects
Data-driven decision making and recommendations
Ongoing support and maintenance options after launch
Educational approach that empowers clients to understand their websites

How much does a WordPress website from Jackober.com cost?

WordPress website costs vary based on project complexity, required features, and ongoing support needs. We offer transparent pricing based on project requirements rather than one-size-fits-all packages. Contact us with your project details for a customized quote. We work with budgets of all sizes and can recommend solutions that provide the best value for your specific needs.

How long does it take to build a WordPress website?

Timeline depends on project scope and complexity:

Simple blog or brochure site: 2-4 weeks
Business website with custom features: 4-8 weeks
E-commerce store: 6-12 weeks
Custom web application or enterprise solution: 8-16+ weeks

These timeframes include discovery, design, development, testing, and launch phases. We’ll provide a specific timeline estimate as part of your project proposal.

Do you offer WordPress maintenance and support after website launch?

Yes, we offer various maintenance and support packages to keep your WordPress site secure, updated, and performing optimally. Our maintenance services include:

Regular WordPress core, theme, and plugin updates
Security monitoring and hardening
Performance optimization
Regular backups and backup verification
Uptime monitoring
Content updates and small changes
Technical support via email and phone

Technical Questions

We recommend managed WordPress hosting providers like Flywheel, WP Engine, and Kinsta for most clients due to their WordPress-specific optimizations, security features, and excellent support. For budget-conscious clients, we recommend SiteGround or Cloudways. We currently use a VPS from GreenCloud with CloudPanel for our own site, which offers excellent performance and control.

Do you work with existing WordPress websites or only build new ones?

We work with both new and existing WordPress websites. Our services for existing sites include:

Site audits and performance optimization
Security assessments and hardening
Migration to better hosting
Troubleshooting and fixing technical issues
Adding new features and functionality
Redesigns and theme customizations
SEO improvements and content strategy

Can you help with WordPress site migration?

Yes, we specialize in WordPress site migrations. Whether you’re moving from another platform to WordPress, changing hosting providers, or upgrading your WordPress implementation, we ensure smooth transitions with minimal downtime. Our migration process includes thorough testing, DNS management, and post-migration verification to ensure everything works perfectly.

Do you create custom WordPress themes or use pre-made themes?

We offer both options depending on client needs and budget:

Custom theme development for unique designs and specific functionality requirements
Premium theme customization when a quality pre-built theme aligns with client needs
Child theme development to safely modify existing themes
Headless WordPress implementations for specialized front-end requirements

We recommend the approach that best balances your design goals, functionality needs, timeline, and budget.

WordPress Development Process

What is your WordPress development process?

Our typical process includes:

Discovery: Understanding your business goals, target audience, and website requirements
Planning: Creating sitemaps, wireframes, and technical specifications
Design: Developing visual designs and user experience
Development: Building the website on a staging environment
Testing: Comprehensive quality assurance across devices and browsers
Launch: Carefully migrating to the live environment
Support: Ongoing maintenance and updates as needed

We use project management tools to keep clients informed throughout the process and provide regular updates and opportunities for feedback.

Do you use WordPress page builders?

Yes, we work with various WordPress page builders including Elementor, Beaver Builder, Divi, and the native WordPress block editor (Gutenberg). We select the most appropriate tool based on project requirements, client preferences, and long-term maintenance considerations. For clients who will be updating their own content, we often recommend page builders for their user-friendly interfaces.

Can you integrate third-party services with my WordPress site?

Absolutely. We regularly integrate WordPress with various third-party services and APIs including:

Payment gateways like PayPal, Stripe, and Square
Email marketing platforms like MailChimp, Constant Contact, and ConvertKit
CRM systems like Salesforce, HubSpot, and Zoho
Booking and appointment systems
Social media platforms
Analytics tools
Custom business systems and APIs

Do you provide training for using WordPress?

Yes, we offer comprehensive training to ensure you can effectively manage your WordPress website. Training can be provided through:

Live video sessions
Custom video tutorials specific to your site
Written documentation and guides
In-person training (when geographically possible)
Ongoing support for questions that arise after training

We tailor our training to your team’s technical comfort level and specific needs.

SEO and Marketing

Do you provide SEO services for WordPress websites?

Yes, we offer comprehensive WordPress SEO services including:

Technical SEO optimization
On-page SEO implementation
Content strategy and optimization
Local SEO setup
Schema markup implementation
Site speed optimization
Mobile optimization
Analytics setup and reporting
Keyword research and competitive analysis

Our SEO approach focuses on sustainable, white-hat techniques that provide long-term value.

Can you help with WordPress content creation?

While our primary focus is on technical WordPress implementation, we can assist with content planning, structure, and optimization. For clients needing comprehensive content creation, we can recommend trusted partners or work with your existing content team to ensure optimal implementation within WordPress.

Do you offer WordPress e-commerce solutions?

Yes, we specialize in WordPress e-commerce implementations using WooCommerce and other e-commerce plugins. Our services include:

Online store setup and configuration
Payment gateway integration
Shipping method configuration
Tax settings and compliance
Product catalog setup
Custom product types and variations
Subscription and membership systems
E-commerce analytics and reporting

Contact and Communication

How can I get a quote for my WordPress project?

You can request a quote by:

Emailing us at [email protected]
Filling out our contact form at jackober.com/contact-us/
Scheduling a consultation call through our website

Please provide as much detail as possible about your project requirements to help us prepare an accurate quote.

What information do you need to provide a project estimate?

Helpful information includes:

Your business or project goals
Target audience description
Desired features and functionality
Design preferences or examples of sites you like
Timeline requirements
Budget range
Current website URL (if applicable)
Any specific technical requirements or constraints

How do you communicate during WordPress projects?

We maintain clear communication throughout projects using:

Regular update emails
Video conference calls
Project management systems for task tracking
Shared documents for feedback and collaboration
Screen recording for demonstrations
Direct phone calls when needed

We adapt our communication approach to match your preferences and availability.

Do you offer emergency WordPress support?

Yes, we offer emergency WordPress support for critical issues like website outages, security breaches, or major functionality failures. Existing maintenance clients receive priority emergency support. For non-clients, we offer emergency support on a case-by-case basis, subject to availability. Contact us immediately if you’re experiencing a WordPress emergency, and we’ll respond as quickly as possible.