Frequently Asked Questions

About Jackober.com

What services does Jackober.com offer?

Jackober.com specializes in WordPress development, optimization, and consulting services. We offer custom WordPress website development, performance optimization, security hardening, plugin customization, e-commerce implementation, theme development, and ongoing maintenance and support services. Our team has extensive experience across various WordPress implementations, from simple blogs to complex enterprise solutions.

Who is behind Jackober.com?

Jackober.com is run by a team of WordPress experts with years of experience in web development and SEO. Our professionals have backgrounds in WordPress core development, theme and plugin creation, e-commerce solutions, and digital marketing. We pride ourselves on staying current with the latest WordPress developments and best practices.

What types of clients does Jackober.com work with?

We work with a diverse range of clients including small businesses, bloggers, e-commerce stores, travel websites, educational institutions, non-profits, and large enterprises. Some of our client websites include JapanTravelDreams.com, ValorantInsights.com, and MSGlowUp.com. We tailor our approach to meet the specific needs of each client, regardless of size or industry.

Where is Jackober.com located?

Jackober.com is based in Wonogiri, Central Java, Indonesia, but we serve clients worldwide. Our remote work capabilities allow us to collaborate effectively with clients across different time zones and countries.

WordPress Services

What makes Jackober.com different from other WordPress developers?

Our key differentiators include:

  • Deep technical expertise combined with strategic business understanding
  • Focus on performance optimization and speed improvements
  • Security-first approach to all WordPress implementations
  • Comprehensive SEO integration in all our projects
  • Data-driven decision making and recommendations
  • Ongoing support and maintenance options after launch
  • Educational approach that empowers clients to understand their websites

How much does a WordPress website from Jackober.com cost?

WordPress website costs vary based on project complexity, required features, and ongoing support needs. We offer transparent pricing based on project requirements rather than one-size-fits-all packages. Contact us with your project details for a customized quote. We work with budgets of all sizes and can recommend solutions that provide the best value for your specific needs.

How long does it take to build a WordPress website?

Timeline depends on project scope and complexity:

  • Simple blog or brochure site: 2-4 weeks
  • Business website with custom features: 4-8 weeks
  • E-commerce store: 6-12 weeks
  • Custom web application or enterprise solution: 8-16+ weeks

These timeframes include discovery, design, development, testing, and launch phases. We’ll provide a specific timeline estimate as part of your project proposal.

Do you offer WordPress maintenance and support after website launch?

Yes, we offer various maintenance and support packages to keep your WordPress site secure, updated, and performing optimally. Our maintenance services include:

  • Regular WordPress core, theme, and plugin updates
  • Security monitoring and hardening
  • Performance optimization
  • Regular backups and backup verification
  • Uptime monitoring
  • Content updates and small changes
  • Technical support via email and phone

Technical Questions

What hosting provider do you recommend for WordPress?

We recommend managed WordPress hosting providers like Flywheel, WP Engine, and Kinsta for most clients due to their WordPress-specific optimizations, security features, and excellent support. For budget-conscious clients, we recommend SiteGround or Cloudways. We currently use a VPS from GreenCloud with CloudPanel for our own site, which offers excellent performance and control.

Do you work with existing WordPress websites or only build new ones?

We work with both new and existing WordPress websites. Our services for existing sites include:

  • Site audits and performance optimization
  • Security assessments and hardening
  • Migration to better hosting
  • Troubleshooting and fixing technical issues
  • Adding new features and functionality
  • Redesigns and theme customizations
  • SEO improvements and content strategy

Can you help with WordPress site migration?

Yes, we specialize in WordPress site migrations. Whether you’re moving from another platform to WordPress, changing hosting providers, or upgrading your WordPress implementation, we ensure smooth transitions with minimal downtime. Our migration process includes thorough testing, DNS management, and post-migration verification to ensure everything works perfectly.

Do you create custom WordPress themes or use pre-made themes?

We offer both options depending on client needs and budget:

  • Custom theme development for unique designs and specific functionality requirements
  • Premium theme customization when a quality pre-built theme aligns with client needs
  • Child theme development to safely modify existing themes
  • Headless WordPress implementations for specialized front-end requirements

We recommend the approach that best balances your design goals, functionality needs, timeline, and budget.

WordPress Development Process

What is your WordPress development process?

Our typical process includes:

  1. Discovery: Understanding your business goals, target audience, and website requirements
  2. Planning: Creating sitemaps, wireframes, and technical specifications
  3. Design: Developing visual designs and user experience
  4. Development: Building the website on a staging environment
  5. Testing: Comprehensive quality assurance across devices and browsers
  6. Launch: Carefully migrating to the live environment
  7. Support: Ongoing maintenance and updates as needed

We use project management tools to keep clients informed throughout the process and provide regular updates and opportunities for feedback.

Do you use WordPress page builders?

Yes, we work with various WordPress page builders including Elementor, Beaver Builder, Divi, and the native WordPress block editor (Gutenberg). We select the most appropriate tool based on project requirements, client preferences, and long-term maintenance considerations. For clients who will be updating their own content, we often recommend page builders for their user-friendly interfaces.

Can you integrate third-party services with my WordPress site?

Absolutely. We regularly integrate WordPress with various third-party services and APIs including:

  • Payment gateways like PayPal, Stripe, and Square
  • Email marketing platforms like MailChimp, Constant Contact, and ConvertKit
  • CRM systems like Salesforce, HubSpot, and Zoho
  • Booking and appointment systems
  • Social media platforms
  • Analytics tools
  • Custom business systems and APIs

Do you provide training for using WordPress?

Yes, we offer comprehensive training to ensure you can effectively manage your WordPress website. Training can be provided through:

  • Live video sessions
  • Custom video tutorials specific to your site
  • Written documentation and guides
  • In-person training (when geographically possible)
  • Ongoing support for questions that arise after training

We tailor our training to your team’s technical comfort level and specific needs.

SEO and Marketing

Do you provide SEO services for WordPress websites?

Yes, we offer comprehensive WordPress SEO services including:

  • Technical SEO optimization
  • On-page SEO implementation
  • Content strategy and optimization
  • Local SEO setup
  • Schema markup implementation
  • Site speed optimization
  • Mobile optimization
  • Analytics setup and reporting
  • Keyword research and competitive analysis

Our SEO approach focuses on sustainable, white-hat techniques that provide long-term value.

Can you help with WordPress content creation?

While our primary focus is on technical WordPress implementation, we can assist with content planning, structure, and optimization. For clients needing comprehensive content creation, we can recommend trusted partners or work with your existing content team to ensure optimal implementation within WordPress.

Do you offer WordPress e-commerce solutions?

Yes, we specialize in WordPress e-commerce implementations using WooCommerce and other e-commerce plugins. Our services include:

  • Online store setup and configuration
  • Payment gateway integration
  • Shipping method configuration
  • Tax settings and compliance
  • Product catalog setup
  • Custom product types and variations
  • Subscription and membership systems
  • E-commerce analytics and reporting

Contact and Communication

How can I get a quote for my WordPress project?

You can request a quote by:

  • Emailing us at daffanra@gmail.com
  • Filling out our contact form at jackober.com/contact-us/
  • Scheduling a consultation call through our website

Please provide as much detail as possible about your project requirements to help us prepare an accurate quote.

What information do you need to provide a project estimate?

Helpful information includes:

  • Your business or project goals
  • Target audience description
  • Desired features and functionality
  • Design preferences or examples of sites you like
  • Timeline requirements
  • Budget range
  • Current website URL (if applicable)
  • Any specific technical requirements or constraints

How do you communicate during WordPress projects?

We maintain clear communication throughout projects using:

  • Regular update emails
  • Video conference calls
  • Project management systems for task tracking
  • Shared documents for feedback and collaboration
  • Screen recording for demonstrations
  • Direct phone calls when needed

We adapt our communication approach to match your preferences and availability.

Do you offer emergency WordPress support?

Yes, we offer emergency WordPress support for critical issues like website outages, security breaches, or major functionality failures. Existing maintenance clients receive priority emergency support. For non-clients, we offer emergency support on a case-by-case basis, subject to availability. Contact us immediately if you’re experiencing a WordPress emergency, and we’ll respond as quickly as possible.